• All wholesale purchases are subject to minimum order quantities. The specific MOQ is listed in the price list or contract.
• Custom requests may require a higher MOQ. Contact us directly by filling out the form.

• Unless otherwise agreed in the signed contract, full payment must be made before shipment.
• Accepted payment methods: bank transfer, credit card (subject to handling fee), or approved trade credit account.
• Late payment may incur penalties (e.g. 2% interest per payment) or result in order cancellation.

• ID design, structural design, control board confirmation, prototype, mold, sample assembly and testing, trial production, estimation of full production time, etc. need to be confirmed first. If it is just a change of color, flavor, and appearance, no major mold changes are required. ODM orders can shorten the time before production. Of course, according to your requirements, both parties reach an agreement to confirm.

• Prices are subject to change without notice due to fluctuations in material costs or market conditions.
• Orders exceeding the standard MOQ may be eligible for volume discounts (details available upon request).

• Shipping costs and delivery times vary by carrier and destination.
• Buyer is responsible for import duties, taxes, or customs clearance fees (DDP/DAP terms must be specified in advance).
• Inspect goods immediately after delivery. Report damage or discrepancies within 48 hours for replacement/refund.
• Buyer may also provide their own logistics provider to pick up the goods, but terms must be specified in the contract in advance.
• Product quantity count: After leaving the factory, the buyer or the buyer confirms the quantity through logistics. Once leaving the factory, the seller is not responsible for any quantity issues.

• 7.1 Replacement：
  After the export of disposable electronic cigarettes, if the product is defective within the 6-month warranty period and is used correctly and safely, customers have the right to request a replacement product after confirmation by Vapmind or its authorized partners, and we will send you a replacement in your next order.
• 7.2 Customers provide evidence for products with quality problems: send us pictures and videos of the defective product and provide details of the problem. We will send you a replacement in your next order.
• 7.3 If the problem is caused by our improper production, our company will send a replacement for the defective product in the next order. The buyer is responsible for the shipping cost of the return, and the seller is responsible for the shipping cost of the resending replacement.
• 7.4 If the same product is no longer produced or out of stock, it can be replaced with another product of equal value as a negotiation between Vapmind and the customer.
• 7.5 Vapmind reserves the right for customers to choose their favorite flavors during the after-sales process, but when the specified flavor is out of stock, other flavors will be selected for replacement.
• After-sales service will be limited to services provided in the original country/region where the product was purchased.

• The buyer must pay the full amount and take delivery of the goods after the goods are produced and inspected and confirmed to be in good condition before delivery. Otherwise, the supplier has the right to dispose of the goods without refund.
• Other losses caused to the seller due to the buyer's failure to pay, take delivery or perform the contract and other obligations on time shall be borne by the buyer.

• If you have any questions about this privacy statement or its implementation, you can contact us at Email:[email protected] or WhatsApp

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